Microsoft Outlook 2002: Level 2

Course Specifications

Software Version: Outlook 2002

Course Length: 6 Hours

 

Course Description

Outlook 2002 is an application that provides tools to send and receive e-mail, organize schedules and events, and maintain contacts lists, to-do lists, and notes. This course is the second in a series of three Microsoft Outlook 2002 courses.

 

Prerequisites

You should be comfortable in Windows XP environment and be able to apply this information on your computer. One of the following courses or equivalent knowledge is required:

 

   Basic Typing Skills        Windows XP Introduction

   Windows XP Level 1 & 2         Outlook 2002: Level 1

 

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

   Managing Contacts          Creating Tasks And Notes

 

Course Content

 

OL2-01: Adding Contacts

   Adding Contacts

   Editing Contacts

   Adding New Contacts From Existing Contacts

   Using The Details And All Fields Tabs

   dding Pictures To Contacts

   Flagging A Contact For Follow-Up

   Sorting Contacts

   Filtering Contacts

   Grouping Contacts Into Categories

   Finding A Contact

   Find A Contact Text Box

   Find Bar

   Advanced Find

   Changing The Current View

   Changing Contact Options

   Sending E-Mail Messages To Contacts

   Scheduling Appointments From Contacts

   Creating A Distribution List

   Maintaining Distribution Lists

   Expanding The Distribution List To The Message Window

 

OL2-02: Creating Tasks And Notes

   Creating And Updating Tasks

   Creating A Recurring Task

   Assigning A Task To Someone Else

   Responding To A Task Request

   Tracking And Viewing Assigned Tasks

   Sending Task Information To Other Users

   Changing The Task View To Create Task Lists

   Changing Task Options

   Creating And Editing Notes

   Editing And Deleting Notes

   Placing A Note On The Desktop

   Assigning A Category To A Note

   Changing Note Options Changing The Note View